This solution is built by VNG based on artificial intelligence technology, face recognition and optical character recognition. On June 10, this unit and Ban Viet Commercial Joint Stock Bank (VietCapital Bank) signed a cooperation agreement on the use of TrueID solution to authenticate automatic customer information for the banking system.

The main features of TrueID are identification of fake identification documents, information extraction - (OCR), facial recognition and real-life identification in selfies. All data will be processed and stored at servers of domestic banks, ensuring information security for users.

According to Mr. Le Hong Minh, General Director of VNG, the TrueID solution will help banks manage users in a smart, accurate, confidential and effective way, thereby saving a lot of time for the whole bank and customers; Increased reliability for banking services and markedly improved user experiences.

In fact, TrueID has been tested and applied on large and diverse data sets of ZaloPay e-wallet since 2018.